Special Projects Manager




Special Projects Manager

McDermott Place & Leighton Group Homes




POSTING DATE:           April 24, 2018

REPORTS TO:              Area Manager

HOURS:                        Full time, 40+ hours/week, includes some evenings and weekends

PAY RANGE:                DOE

BENEFITS:                   Medical, Dental, Life/Disability, Retirement, Vacation & Sick Leave

POSITION TYPE:          Exempt, Management Position


As part of its mission, the Low Income Housing Institute (LIHI) owns and operates permanent and transitional housing for low income and/or homeless men, women, and families throughout the Puget Sound region.  This position will manage McDermott Place, a permanent housing project for homeless men and women. This position will also manage five group homes for homeless adult men and women.  Three of the group homes are managed as clean & sober housing for men and women in recovery from alcohol and/or substance abuse issues.


LIHI’s housing is maintained as affordable housing through a variety of public and private funding including Low Income Housing Tax Credits, HUD Section 8 subsidies, Washington State, King County and City of Seattle housing programs.  These multiple financing sources combined with bank and other private financing create complicated compliance requirements.


The person in this position will work at McDermott Place and maintain a 76 unit apartment building designed to house chronically homeless individuals who need enhanced supportive services because of chronic mental illness and/or substance abuse issues. The position will consist of supervising staff which will provide 24/7 coverage to manage and maintain the property. Responsibilities include managing the 3 unit condominium association, overseeing compliance, property management, finance, community relations, and tenant problem solving.  The enhanced supportive services will be provided by Sound.  This position will work to create a team/partnership approach on site between the Sound staff and the property management staff.  The position includes making staffing decisions, coordinating housing management procedures, working with Sound to develop programs and activities aimed at creating a positive living environment. The special project manager is also responsible for enforcing consistent policies and procedures that are in full compliance with funding regulations.


The person in this position shall also oversee House Management staff of five group homes for homeless adult men and women. Three of the five group homes are managed as clean & sober housing for those in recovery from alcohol and/or substance abuse issues.  Responsibilities include oversight of the House Managers, compliance, property management, finance, community relations, and tenant problem solving.  The SPM and House Managers shall work as a team to provide stability and support to the residents.  In the event a resident requests supportive services from property management staff, the team shall work with LIHI supportive services staff to provide non clinical support and/or outside agencies qualified to provide clinical and non clinical support.




Staff support, training and supervision:

  • Work on site at McDermott Place
  • Work in conjunction with Sound who will be recruiting potential tenants, obtaining applications and work as a team with LIHI making tenant selection decisions. All referrals of tenants from other agencies will be referred to Sound.
  • Hire, supervise, train and support On-Site Live In Staff, Front Desk Security Staff, Resident Counselors, Janitorial and Maintenance to ensure they have the tools and methodology to be successful in their work.
  • Ensure a positive team approach with Sound.
  • Identify training needs for housing management staff and help implement training.
  • Support on site staff in effectively maintaining established policies and programs at LIHI properties.
  • Troubleshoot tenant issues by first referring those issues by and communicating with Sound staff, and work in a team approach to determine the best course of action.
  • Complete staff evaluations that address performance concerns, set goals with clear performance expectations.
  • Apply training in conflict resolution, landlord/tenant law, Fair Housing and Low Income Housing Tax Credit program compliance and SHA section 8 compliance and other program requirements as required.


Program Management and Compliance Implementation:

  • In conjunction with Sound, develop a program of activities, education and other meetings with tenants as well as with the other condo unit owner: North Helpline Food Bank.
  • Develop, implement and expand housing management policy and procedures that promote consistency, compliance with Fair Housing regulations, and meeting funding compliance requirements.
  • Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc.
  • Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders and ensure compliance with funder agreements. Sound will be providing a number of reports to funders such as the HMIS system reports.
  • Involve property management staff and Sound in planning and decision making at the property.
  • Review site paperwork and tenant files for proper procedure and documentation.
  • Provide regular reports to LIHI Management staff regarding property management issues.
  • Provide feedback on improvements needed. Conduct staff meetings and planning sessions.
  • Attend community meetings to maintain good communication with neighbors.


Financial Management:

  • Apply a working knowledge of Boston Post property management software, reviewing staff work and review summary reports to assist staff with checking the accuracy of their work, making corrections as needed.
  • Manage finances; develop and implement the budget, monitoring the budget against the actual, purchase office supplies, collect rents, maintain rent roll, maintain petty cash fund, and ensure there is a clear audit trail for all administrative functions.
  • Approve expenditure requests according to LIHI policies, property management, and partnership agreements.
  • Prepare the needed reports to King County and City of Seattle for the Operation and Maintenance funding for the project.       Prepare and send reports or billings for all revenue sources.
  • Oversee the contract with Sound and the funding under the United Way contract for Sound.


Property Facilities Management:

  • Conduct site physical condition reviews monthly.       With Sound case managers, review at least quarterly and if required more often, the tenant units to ensure that LIHI buildings are well maintained. Provide feedback to Maintenance Manager.
  • Compile information for and complete the Capital Needs Assessment report and replacement reserves use. Prepare annual the preventive maintenance schedule to be followed for the housing and for the building. Represent LIHI on the condo owner’s association board.
  • Monitor implementation of preventative maintenance work.
  • Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc.
  • Perform other responsibilities as assigned.



  1. Four years property management of a building with more than 50 units, and preferably of type 5 construction with elevators and security, security cameras and alarm monitoring systems.
  2. Experience with and a strong working knowledge of landlord, tenant and Fair Housing laws.
  3. Experience managing at low-income housing projects and a strong working knowledge of compliance with Low-Income Housing Tax Credits financing and Section 8 requirements.
  4. Excellent supervisory skills with a minimum two years supervisory experience of more than three property operations employees, including providing training and developing the skills of others.
  5. Experience developing, implementing and monitoring policies and procedures, and project troubleshooting.
  6. Experience working in and coordinating groups and team building.
  7. Must possess excellent written and oral communication skills. Demonstrated experience that shows a high degree of interpersonal skills working with staff, housing residents, housing partners and the public.
  8. Good mathematical aptitude and ability to understand financial statements and budget preparation
  9. Proficient in word processing and Excel spreadsheet programs. Previous experience with record keeping and report preparation.
  10. Ability to work independently with minimal supervision while performing multiple tasks.
  11. Experience working with homeless people in a residential setting, familiarity with a Housing First model is desirable.
  12. Must pass criminal background check and drug screen.


If interested in this position, please send resume and a cover letter addressing your qualifications to:


The Low Income Housing Institute

Attn: Human Resources

2407 1st Avenue

 Seattle, WA  98121

Fax: (206) 443-9851      

Email: hr@lihi.org


For more information review our website at www.LIHI.org.





Closing date: Open until filled.


The Low Income Housing Institute is an equal opportunity employer. LIHI participates in E-Verify. Qualified women and minorities are encouraged to apply.

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