Program Coordinator



Program Coordinator

South Seattle

DATE POSTED:         April 26, 2017

REPORTS TO:         Area Manager

HOURS:                 40 hours a week, flexible (includes some evening, weekends, and holidays)

PAY RANGE:           $39,139 – 49,218 (Annual-40 hour week basis)

BENEFITS:             Medical, dental, vision, life/disability, retirement, vacation & sick leave


The Low Income Housing Institute (LIHI) develops and manages housing for people who are low-income and/or homeless, provides technical assistance to communities and other non-profits, and advocates for housing for all. LIHI also provides services to residents through community building and self-management models, and by partnering with area human service providers to further meet the needs of our residents.


As part of its mission, the Low Income Housing Institute owns and operates permanent and transitional housing for low income and/or homeless men, women, and families throughout the Puget Sound region.  Program Coordinators oversee the operation of one or more housing projects.  Program Coordinators duties include tenant relations; ensuring compliance with funding sources and laws; maintaining a high occupancy rate; operating the projects within budget; and fostering a positive community environment.


Low Income Housing Institute housing is maintained as affordable housing through a variety of public and private funding including Low Income Housing Tax Credits, HUD Section 8 subsidies, Washington State and City of Seattle housing programs.  This position serves two properties in south Seattle (total 63 units, transitional housing/housing for individuals and families.) LIHI also has a Department of Resident Services and Advocacy to more fully address resident needs.  At several properties, we partner with area human service providers to further meet the needs of our residents.




  1. Screen new residents in accordance with program policies and enter into lease contracts with residents.
  2. Tenant relations and fostering a sense of community including responding to resident concerns.
  3. Develop a thorough understanding of contracts with funders, complete accurate and timely reports to funders, and ensure compliance with funder agreements including annual reporting to WBARS.
  4. Issue legal notices and pursue evictions after consultation with your supervisor.
  5. Monitor all rules and policies for compliance with all applicable laws and regulations. Update the Management Plan to reflect current practices with LIHI approval.  Update property files to ensure compliance.
  6. Act as team leader for other site staff, which may include a Janitor, on-site Maintenance Person, Housing Assistant, Resident Manager, or others.
  7. Apply training in conflict resolution, landlord/tenant law, Fair Housing, Low Income Housing Tax Credit program compliance, HUD and public housing regulations, and GPD as applicable.
  8. Maintain complete individual tenant files including all income and household eligibility information for tenants.
  9. Hold regular tenant meetings and work with tenants to organize community activities as applicable.
  10. Manage finances; code bills for payment, assist with developing and implementing the budget, monitoring financial statements, purchase office supplies, collect rents, maintain rent roll, maintain petty cash fund, and ensure that there is a clear audit trail for all administrative functions.
  11. Assume property maintenance oversight responsibilities including ordering and approving repairs, inspecting the condition of building, scheduling maintenance, preparing vacant units for lease, etc.
  12. Work with residents to access social services as needed. Also work directly with on site Case Manager or contracted social services providers as applicable.
  13. Respond to emergencies as needed.
  14. Coordinate with LIHI’s Supportive Services staff to involve residents in LIHI advocacy efforts and assist with advocacy campaigns as needed.
  15. Assist in training new program coordinators.
  16. After a work load review and employee input, perform other responsibilities as assigned.





  1. Two years experience in property management, delivery of housing services, community organizing, or program/administrative duties commensurate with responsibilities outlined above.
  2. Demonstrated commitment to the empowerment of low-income or special needs people or by addressing other societal needs.
    1. Ability to learn contract-reporting requirements.
  3. Must have excellent organization skills and be able to manage multiple tasks concurrently.
  4. Writing and computer skills. Previous experience with record keeping, property management software, and office organization.
  5. Basic mathematical aptitude.
  6. Excellent communication skills. Experience working in groups and diverse populations.
  7. Willing to make a two-year commitment to LIHI.
  8. Must have access to a reliable motor vehicle.
  9. Must pass pre-employment drug screening test.


This is a non-exempt position. This is a unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU).


If interested in this position please send in a cover letter and resume.


All application materials should be mailed, faxed, or dropped off in person to:


The Low Income Housing Institute

Attn: Human Resources

2407 1st Avenue

Seattle, WA 98121

Fax: (206) 443-9851


Or e-mailed to:




Closing date: Open until filled.


The Low Income Housing Institute is an equal opportunity employer. Qualified women and minorities are encouraged to apply.

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