Case Manager

 

JOB DESCRIPTION

Case Manager

Cheryl Chow Court

DATE POSTED:         March 22, 2017

REPORTS TO:         Supportive Services Manager

PAY RANGE:              $17.78 – 22.23 per hour

HOURS:                 Part time, 24 hours/week – Monday, Wednesday, Friday

BENEFITS:             Disability insurance, retirement, vacation and sick leave.

Medical/dental/vision is available via premium-share.

POSITION TYPE:    Non-exempt position

 

The Low Income Housing Institute (LIHI) develops, owns, and operates housing for homeless and low-income families and individuals, provides technical assistance to communities and other non-profits, and advocates for housing justice.

 

Cheryl Chow Court consists of 50 apartments for very low-income seniors 62 years of age or older. The seniors served include disabled and homeless individuals.  The Case Manager is responsible for ongoing assessment and support of tenant needs; informal counseling: information and referral assistance; coordination of services and activities related to the ongoing maintenance of stable tenancies and a healthy community within Cheryl Chow Court Apartments.

 

Responsibilities:

 

Information and Referral/Case Management

 

  • Build effective relationships with residents
  • Become knowledgeable of information and referral resources. Provide information and referral to residents, including through distribution of written material, and ensuring access to online resources.
  • Maintain updated information tools for tenant use in accessing community resources.
  • Formally and informally assess tenants as to current level of functioning and social service needs.
  • Offer case management and service planning for selected residents, either referred by building management as at risk of eviction or self-identified.
  • Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible.
  • Coordinate with local agencies to ensure adequate supports to meet the needs of LIHI residents.
  • Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in LIHI housing.

 

Community Building

 

  • Coordinate with community organizations, public agencies, and volunteers to ensure access to on-and off-site activities for residents.
  • Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups.
  • Produce written informational materials such as community newsletters, program/service informational notices, and activity flyers as-needed.
  • Contribute to the development of a community that values cultural diversity.

 

Administrative

 

  • Participate in staff meetings and planning sessions.
  • Report regularly to Supportive Services Manager on programmatic issues.
  • Maintain records of activities and contacts with tenants/agencies and case management records.
  • Complete other records and reports appropriate to the position as directed by the Supportive Services Manager.
  • Assist staff with administrative and program work related to the operating of supportive

housing and social service projects at LIHI.

  • Assist with writing and word-processing including preparation of spreadsheets, grants, funding applications, correspondence and reports as relate to the housing programs.

 

Other

  • Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings.
  • Participate in fundraising for LIHI Supportive Services by providing information and feedback for grant applications, and helping maintain and grow community contacts.
  • Perform other related duties as required.

 

Qualifications:

 

  • Bachelor’s degree in Social Work or related field, from an accredited institution.
  • At least two years experience working with older adults and training in geriatric issues.
  • Mental Health Counselor Associate, Agency Affiliated Counselor, or equivalent experience and willingness to obtain new State credential.
  • Experience working with homeless or low-income populations, including persons with mental health, physical disability, and substance abuse issues.
  • Knowledge of local resources for homeless, low-income, and elderly people.
  • Ability to work well with community agencies and resources.
  • Commitment to social change through the empowerment of low-income people.
  • Excellent communication skills, both written and verbal.
  • Current Washington State driver’s license.
  • Computer experience.
  • Must pass criminal background and drug screening.

 

Preferred Qualifications: (Lack of this qualification will not exclude a candidate.)

 

 

  • Washington State Certified Geriatric Specialist

 

This is a unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU).

 

If interested in this position please send in a cover letter and resume. Application forms can be used as a substitute for a cover letter and resume, but are not required during the first step of the application process.  Applications are available on the LIHI website at www.lihi.org , may be obtained in person at the office, or will be mailed to you by phone request at (206) 443-9935 ext 0.  All application materials should be mailed, faxed, or dropped off in person to:

 

The Low Income Housing Institute

Attn: Human Resources Manager

2407 1st Avenue, Suite 200

Seattle, WA 98121

Fax: (206) 443-9851

Or e-mail to: HR@lihi.org

 

NO PHONE CALLS, PLEASE

 

Open until filled.

 

The Low Income Housing Institute (LIHI) is an equal opportunity employer. Qualified women and minorities are encouraged to apply.  LIHI participates in the E-Verify program.

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