Community Support Program – Frye Apartments
DATE POSTED: October 12, 2016
REPORTS TO: Area Manager & Supportive Services Manager
PAY RANGE: $36,051 – 45,063 (fulltime annual)
HOURS: Full time, 40 hours/week. T – SAT 10AM to 6:30pm
BENEFITS: Medical, dental, life/disability, retirement, vacation & sick leave
POSITION TYPE: Non-exempt position
CLOSING DATE: October 14, 2016
The Low Income Housing Institute (LIHI) develops and operates housing for people who are low-income and/or homeless, provides technical assistance to communities and other non-profits, and advocates for social and economic justice.
LIHI owns and operates apartment buildings for low-income families and individuals. The Community Support Case Manager is responsible for assisting formerly homeless individuals to stabilize in permanent supportive housing, short-term service planning, maintaining relationships with community agencies and service providers, brief intervention and crisis response, providing informal counseling to tenants as needed, information and referral assistance, and coordination of community-building activities. This position will work in the downtown Seattle area.
Information and Referral/Case Management
- Build effective relationships with tenants.
- Become knowledgeable of information and referral resources. Provide information and referral to residents, including through distribution of written material.
- Maintain updated information tools for tenant use in accessing community resources.
- Formally and informally assess tenants as to current level of functioning and social service needs.
- Offer case management for selected residents, either referred by building management as at risk of eviction or self-identified.
- Required to meet monthly with the 48 McKinney units that are assigned to the Case Manager’s case load.
- Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible.
- Coordinate with local agencies to provide services that meet the needs of LIHI residents.
- Work collaboratively with building management and Supportive Services staff to increase stability and retention of tenants in LIHI housing.
- Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for residents.
- Initiate and encourage resident involvement in community-building activities, such as community meetings, meals, and support groups.
- Produce needed written materials, including community newsletters.
- Contribute to the development of a community that values cultural diversity.
- Participate in staff meetings and planning sessions.
- Report regularly to Supportive Services Supervisor on programmatic issues.
- Maintain records of activities and contacts with tenants/agencies and case management records.
- Complete other records and reports appropriate to the position as directed.
- Assist staff with administrative and program work related to the operating of supportive housing and social service projects at LIHI.
- Assist with writing and word-processing including preparation of spreadsheets, grants, funding applications, correspondence and reports as relate to the housing programs.
- Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings.
- Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts.
- Perform other related duties as required.
- Bachelor’s degree in Social Work or related field, from an accredited institution. Must show proof with college transcripts and degree.
- At least two years experience working with homeless or low-income populations, including persons with mental health disabilities and substance abuse problems.
- Knowledge of local resources for homeless and low-income people.
- Ability to work well with community agencies and resources.
- Commitment to social change through the empowerment of low-income people.
- Excellent communication skills, both written and verbal.
- Current Washington State driver’s license.
- Computer experience.
- Must pass criminal background checks and drug screening test.
This is a unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU).
If interested in this position please send in a cover letter and resume. Application forms can be used as a substitute for a cover letter and resume, but are not required during the first step of the application process. Applications are available on the LIHI website at www.lihi.org , may be obtained in person at the office, or will be mailed to you by phone request at (206) 443-9935 ext 0. All application materials should be mailed, faxed, or dropped off in person to:
The Low Income Housing Institute
Attn: Human Resources Manager
2407 1st Avenue, Suite 200
Seattle, WA 98121
Fax: (206) 443-9851
Or e-mail to: HR@lihi.org
NO PHONE CALLS, PLEASE
Closing date: Open until filled.
The Low Income Housing Institute is an equal opportunity employer. Qualified women and minorities are encouraged to apply.