Case Manager –
DATE POSTED: September 15, 2016
REPORTS TO: Area Manager
PAY RANGE: $36,051 – 45,063 (fulltime annual)
HOURS: Full time, 40 hours/week
BENEFITS: Medical, dental, vision, life/disability, retirement, vacation & sick leave
POSITION TYPE: Non-exempt position
The Low Income Housing Institute (LIHI) develops and operates housing for people who are low-income and/or homeless, provides technical assistance to communities and other non-profits, and advocates for housing justice.
LIHI owns and operates apartment buildings for low-income families and individuals. The Case Manager is responsible for primary case management of homeless individuals and families in transitional and/or permanent housing, establishing relationships with community referral agencies and their case managers and working at several LIHI properties to intervene in tenant crises, provide informal counseling to tenants as needed, provide information and referral assistance to tenants, and coordinate community-building activities. This position will work in south Seattle and provides support to 28 Martin Court transitionally-housed single individuals.
Information and Referral/Case Management
- The Case Manager will provide services to single adults to obtaining for suitable permanent housing, include the following:
- Assess housing barriers of individuals who are experiencing homelessness or at-risk of homelessness to determine housing and service needs.
- Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include intake interview to determine individual needs, goals, and eligibility.
- Mediation between the participant and the owner or person(s) with whom the individual is living, provided that the mediation is necessary to prevent the individual from losing housing in which he/she currently resides.
- Credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
- Documents all services identified and provided for referrals to resources.
- Advocates for and actively assists participants in obtaining services (e.g. benefits, mental health, and substance abuse, housing referrals, financial .Uses automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner.
- Represents LIHI in the community, in accord with Agency Mission, Vision, Values, and Code of Ethics.
- Performs other duties as assigned.
- Coordinate with agencies and volunteers to provide on-and off-site activities for residents, particularly youth.
- Initiate and encourage resident involvement in community-building activities, such as community meals, holiday celebrations and support groups.
- Produce written materials, including community newsletters.
- Contribute to the development of a community that values cultural diversity.
- Participate in staff meetings and planning sessions.
- Report regularly to Supportive Services Manager on programmatic issues.
- Keep daily records of activities and contacts with tenants/agencies and case management records.
- Complete other records and reports appropriate to the position as directed by the Supportive Services Director.
- Participate in public policy advocacy efforts including recruiting residents to attend public meetings and testify at hearings.
- Participate in fundraising for Supportive Services by providing information and feedback for grant applications; and helping establish community contacts.
- Perform other related duties as required.
- Bachelor’s degree in Social Work or related field, from an accredited institution.
- At least two years experience working with homeless or low-income families with children, including persons with physical or mental disabilities, substance abuse problems, immigrants, and refugees.
- Knowledge of local resources for homeless and low-income people.
- Ability to work well with community agencies and resources.
- Commitment to social change through the empowerment of low-income people.
- Excellent communication skills, both written and verbal.
- Current Washington State driver’s license.
- Computer experience.
- Must pass drug screening test.
Preferred Qualifications: (Lack of this qualification will not exclude a candidate.)
- Fluency in Spanish, Amharic, Somali or Mandarin.
This is a unionized position, represented by Local 8 of the Office of Professional Employees International Union (OPEIU).
If interested in this position please send in a cover letter and resume. Application forms can be used as a substitute for a cover letter and resume, but are not required during the first step of the application process. Applications are available on the LIHI website at www.lihi.org , may be obtained in person at the office, or will be mailed to you by phone request at (206) 443-9935 ext 0. All application materials should be mailed, faxed, or dropped off in person to:
The Low Income Housing Institute
Attn: Human Resources Manager
2407 1st Avenue
Seattle, WA 98121
Fax: (206) 443-9851
Or e-mail to: HR@lihi.org
NO PHONE CALLS, PLEASE
Closing date: Open until filled.
The Low Income Housing Institute is an equal opportunity employer. LIHI participates in E-Verify. Qualified women and minorities are encouraged to apply.